تفاصيل الرسالة العلمية

The study aimed at identifying the impact of the methods of resolving the organizational conflict on the performance of the employees in the private universities in the Northern Region in Jordan. The researcher used the descriptive, analytical method where he prepared a questionnaire to measure the resolution of the organizational conflict in its dimensions (performance speed, performance accuracy, performance quality and performance extent) and measure the performance of the employees in its dimensions (cooperation, authority, avoidance, power and dominance and appeasement); the study sample consisted of (149) questionnaires. The study concluded many results, including: there is a statistically significant effect at the level of significance (?? 0.05) for the dimensions of the methods of conflict resolution on the performance of employees. The study recommended a number of points, including: the need that the management of private universities end the organizational conflict via orders and instructions and allow employees to discuss such matter to reduce the conflict and improve the level of the performance of employees