تفاصيل الرسالة العلمية

The study aimed to determine the impact of applying the electronic management on the performance of the employees at the Income and Sales Tax department in Jordan. The researcher adopted the descriptive analytical approach where the study population consisted of all the employees in the Income and sales tax department of (1317) males and females. The members of the study sample were selected through using the convenient sample method where the researcher distributed (310) questionnaires to the employees of the dept. out of which 305 questionnaires were retrieved. After examining the questionnaires, there appeared two questionnaires invalid for the statistical analysis and this resulted in having 298 employees in the final sample. After the statistical analysis was conducted, the study concluded that the level of applying the e-management in the Income and Sales Tax Department was medium and that there was a statistically significant impact at sig. (? ?0.05) for the dimensions of the e-management (administrative requirements, technical requirements, human requirements, and electronic information security) on the performance of the employees of the Income and sales tax department. The study recommended the need for establishing a section specialized in the electronic management with the purpose of applying its dimensions and following up the electronic processes in the Income and Sales Tax Department