تفاصيل الرسالة العلمية

The alternative methods to solve disputes can be considered as one of the most practical way in solving disputes which might leads to save money، confidentiality and provide a specialized expertise in solving disputes in insurance sector. Therefore the Insurance Administration has provided many methods to solve insurance disputes by establishing a competent directorate specialized in insurance disputes، insurance dispute resolution committee، mediation and arbitration. The study has focused on each of the prementioned methods، its procedures، the way it work and the limit of its competence، its advantage and its scope، the study also highlights the practical applications and actual practices in Insurance Administration and its role in solving Insurance disputes as pioneering experiment that could be generalized to other sectors particularly the financial one. This study also highlights the weak points of legislations governing the work of insurance companies and insurance dispute resolution mechanisms in order to achieve the desired interest as alternative insurance dispute resolutions، wishing the Jordanian legislator reconsider it، such as reconsidering the competence of the Insurance Disputes Resolutions Committee and the mandatory reference to alternative means to resolve disputes provided by the Insurance Administration